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Privacy Policy

Effective date: January 1, 2024 · Last updated: January 1, 2025

1. Information We Collect

When you use our website, book a session, or contact us, we may collect the following information:

  • Personal identifiers: name, email address, phone number
  • Booking information: session type, appointment date and time, payment information (processed securely by WellnessLiving)
  • Health information: conditions relevant to your session, provided voluntarily
  • Usage data: pages visited, time spent on site, browser type (via analytics tools)

2. How We Use Your Information

We use your information to:

  • Schedule and manage your sessions and appointments
  • Respond to inquiries and provide customer support
  • Send appointment reminders and booking confirmations
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Booking & Payment Processing

Our online booking and payment processing is handled by WellnessLiving. When you book or purchase through our website, you are subject to WellnessLiving's privacy policy and terms of service in addition to ours. We do not store your full payment card information on our servers.

4. Cookies & Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use the site. We use Google Analytics to collect anonymized usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, please call us at (407) 542-7818.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

The Salt Room® Oviedo

100 Alexandria Blvd, Suite 6
Oviedo, FL 32765

(407) 542-7818